Ostendo Courses

Course Outline

Course Length:       One day each

Course Dates:         TBA

About these courses

 

Beginner Course

 

This course is designed to take you through the basics of Ostendo and what Ostendo can do for your business. We will introduce you to powerful features which you may not have had an opportunity to utilise to their full potential and maximise its use in your business.

 

Each learning outcome will be supported by a skill building session with our Ostendo experts supporting you throughout. This course can be followed with our Advanced Course.

Refresher / Whats-New Course

 

This course is designed to bring you back up to speed with the functionality and new features of the Ostendo system.  This course is discounted for our annual support plan customers.

Advanced Course

 

This course is designed to take you beyond what you usually use within your business and will introduce you to the more advanced features of Ostendo or Freeway. We will introduce you to powerful features which you may not have had an opportunity to utilise to their full potential and maximise its use in your business. Each learning outcome will be supported by a skill building session with our Ostendo and Freeway experts supporting you throughout.

To find out more and to book one of our courses for your business email ABC Business Solutions on info@abcbusiness.com or visit our Contact Us page. 

Who Should Attend

 

Beginner Course

Anyone wishing to learn how to use Ostendo or anyone interested in purchasing Ostendo, this course will give you an idea of what Ostendo has to offer and how to achieve this.

 

This course is great for new employees to your business to help them get an idea of how your software works.

 

Refresher / Whats-New Course

Users of Ostendo who require some training or update to their knowledge.

Advanced Course

Users who use Ostendo frequently and have strong experience in the software, this course will allow you to build new skills and use Ostendo in an advanced way. This course also dives into Ostendo Freeway and how it can be used alongside Ostendo.

 

This course is also useful for Onsite-Ostendo Administrators.

 

Learning Outcomes

 

All courses are tailored to suit the users attending the course, the below learning outcomes are an example course. You will be provided with customised notes when your course concludes.

 

Beginner Course

  • Ostendo features and what Ostendo can do for your business

  • Items Descriptors and Labour Codes

    • Setup and items creation

  • Customers Sales Orders Rentals and Invoicing

    • Creating customer records and history notes

    • Sales order process, creating orders, quotation and order process, selecting items in a batch

  • Creating and Monitoring a Quotation

    • Creating, monitoring and converting a quotation

  • Assembly of Orders

    • BOM costs and creation

    • Job Orders

  • CRM

    • Call Centre

      • Registering a call, price and inventory inquiry, monitoring the call action and closing a call

  • Labour Codes and Employees

    • Setup, labour codes, employees, time sheets

  • Inventory Control including creating required orders

    • Inventory items and labour codes

  • Activity Events and Calendar

 

Advanced Course

  • Advanced features in Ostendo

  • Ostendo Freeway features and how to use the software

  • Customising Scripts

  • How to Import and Export Data

  • Custom Reporting to Spreadsheet

  • Advanced inventory

  • Accounting interface: MYOB Exo and Xero

    • How they links in with Ostendo and how to use the features

  • Layers and Schemes

    • Creating, opening and linking schemes

    • Creating processes, adding a KPI, linking objects to your website

  • Report and view developer

    • Creating text and data fields

    • Add logos and pictures to reports

    • Pivot views

FAQs

 

How do I find out more information?

 

To find out more and to book one of our Tailored Courses for your business email ABC Business Solutions on info@abcbusiness.com.au or visit our Contact Us page. 

Do I need to bring my own device?

 

Yes, this event requires you to bring your own device, preferably with Ostendo pre-loaded. This allows you to use a device you are comfortable with.

 

Is the event catered?

 

Morning and afternoon tea are provided.

Is my ticket transferable?

 

Yes, you can transfer your ticket to a colleague. Please let us know at info@abcbusiness.com.au to transfer your seat to a colleague. 

Supporting Brisbane & Suburbs 

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Brisbane
Members

Supporting Greater Sydney & Regions

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Sydney
Contact Us

Australia Wide: 1300 533 361

Call Brisbane: 07 3207 2560

Call Sydney: 02 8287 1206

Email: info@abcbusiness.com.au

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