ABC Business Solutions
Adding Value to Your Business
Phone: 02 8875 7727
07 3207 2560
Email: info@abcbusiness.com.au
Inventory, Wholesale and Retail Industries Case Studies
Tensens Cleaning Supplies
Kunda Park, Queensland Australia
About the Company
Tensens Cleaning Supplies is a family-owned business providing commercial cleaning products, from chemicals to ride-on scrubbing machines, to hospitality, schools, universities, and other industries. Since 2004, Ben Rodgers and Marcia Tensen have managed and grown the business by 20% annually, focusing on quality products and new business opportunities.
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Challenge
As the business grew, Tensens had outgrown MYOB Enterprise, requiring custom reporting, robust backorder tracking, detailed job costing, and a software solution capable of supporting continued expansion.
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Solution
Partnering with ABC Business Solutions, Tensens optimised Exo Business through customised setup, report writing, label and barcode scripting, and staff training. ABC Business Solutions applied accounting and operational expertise to make Exo fully functional and transparent for the business.
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Results
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Streamlined stock management, job costing, and reporting, giving owners clear insight into operations.
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Enhanced serviceable units tracking, including serial number management and scheduled maintenance costs.
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Improved business transparency and decision-making, enabling continued growth.
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Ongoing support ensures future growth plans are managed confidently.
Testimonial
“ABC Business Solutions helped us use Exo Business to its full potential. They are genuinely helpful, honest, and make running our business smoother while supporting growth.” – Ben Rodgers, Director
Alpha Electrics
Tasmania, Australia
About the Company
Alpha Electrics, a family-owned business founded in 1967, specialises in the repair and rewind of electric motors. With three offices across Tasmania, they provide 24-hour breakdown services and have the capacity to manage large-scale work for the mining industry.
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Challenge
Rapid technological changes and business growth meant Alpha Electrics needed a multi-location system to track stock, jobs, and costs. Their existing combination of MYOB AccountRight, local job costing programs, and manual systems couldn’t meet these requirements, leading to inefficiencies and duplication of work.
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Solution
Partnering with ABC Business Solutions, Alpha Electrics implemented MYOB EXO Business along with Wage Easy Payroll and HR. ABC Business Solutions provided remote training, system setup, and customised reporting, allowing staff to manage multiple sites efficiently and streamline administration.
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Results
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Administrative and financial work can now be handled centrally from Head Office, saving significant time.
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Customised reports and job costing give management clear insight into operations.
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Payroll processes simplified and integrated with Wage Easy, enhancing efficiency.
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Ongoing support ensures software and systems run smoothly and respond to business needs.
Testimonial
“ABC Business Solutions has the accounting knowledge and system expertise to make everything work efficiently. They keep us up to date, solve problems quickly, and are our first port of call for all software needs.” – Tricia Marmion, Accounts Manager
DM BREAKER GROUP
Malaga, Western Australia
About the Company
DM Breaker Group comprises two companies: DM Breaker Equipment, specialising in attachments for construction and mining equipment, and DMB Fluid Technologies, supplying accessories to the same industries. Founded in 1991 and 2002 respectively, the companies are medium-sized and focused on efficiency, growth, and quality service.
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Challenge
Using MYOB Premier, DM Breaker Group struggled with software crashes, high stock volumes, and job costing limitations. They needed a system that could reliably handle their operations and grow with the business.
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Solution
Partnering with ABC Business Solutions, DM Breaker Group implemented MYOB EXO Business. ABC Business Solutions provided system setup, customisation, training, and IT support, helping staff work more efficiently and adapting processes to the new system.
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Results
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Increased operational efficiency with clearer processes and roles.
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Reliable job costing and stock management, eliminating system crashes.
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Staff trained to use the system effectively, enabling future growth and expansion.
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Ongoing support ensures long-term stability and customisation as the business evolves.
Testimonial
“ABC Business Solutions is already a part of our long-term strategy. They provide expert support, customisation, and training that help our business grow efficiently.” – Michael Marriott, General Manager
NQ CRASH & 4WD SPARES
Cairns, North Queensland, Australia
About the Company
Established in 1999, NQ Crash & 4WD Spares is a family-owned medium-sized business supplying new and used automotive parts and accessories across Cairns and surrounding districts.
Challenge
With growing staff numbers and increasing sales, NQ Crash & 4WD Spares needed a system to handle inventory, vehicle tracking, web integration, international currency, and point-of-sale operations, while reducing manual processes and double-handling of data.
Solution
Partnering with ABC Business Solutions, the company implemented MYOB EXO Business, customised to integrate online sales and improve parts and vehicle tracking. ABC Business Solutions provided setup, add-ons, staff training, and ongoing support, ensuring the system matched their operational needs.
Results
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Streamlined inventory, vehicle, and used parts management.
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Online store now integrated with MYOB EXO, updating products and pricing automatically.
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Reduced manual data entry and improved operational efficiency.
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Ongoing support ensures continued optimisation and process improvement.
Testimonial
“ABC Business Solutions have always been excellent. They help us streamline processes, support our online integration, and provide fantastic ongoing assistance. We see a long-term relationship with them.” – Josh Milligan, Manager
NOOSA LONGBOARDS
Noosa, Sunshine Coast, Australia
About the Company
Founded in 1994, Noosa Longboards is a retail surf lifestyle store selling surfboards, surf wear, and surfing collectables. The business focuses on surf culture for all ages, and has recently consolidated its three stores into a flagship location while also expanding its online presence.
Challenge
The company needed a software solution to manage growth, reporting, point-of-sale operations, and inventory, including barcodes and catalogues. Their previous system lacked sufficient reporting and efficiency for a multi-location retail operation.
Solution
Partnering with ABC Business Solutions, Noosa Longboards implemented Ostendo, with full setup, training, and custom reporting. ABC Business Solutions also integrated Ostendo with MYOB AccountRight via an ODBC link for real-time data transfer.
Results
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Customised reports for sales, margins, and inventory.
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Easy-to-use Point-of-Sale system for staff across locations.
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Integrated system with MYOB AccountRight, eliminating double entry.
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Streamlined stock management and supplier barcode tracking.
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Ongoing support ensures the business can expand or adjust systems as needed.
Testimonial
“ABC Business Solutions assisted us with consolidation and reporting, and their retail expertise has been invaluable. We now have a system that is powerful, easy to use, and ready for future growth.” – Julie Bray, Accounts Manager
PROSCITECH
Townsville, Queensland Australia
About the Company
Founded in 1980, Proscitech provides a wide range of laboratory supplies across Australia, from electron microscopy to general lab essentials. Over the years, the company has expanded from a residential setup to a commercial building, growing its stock range to meet increasing demand.
Challenge
Proscitech was struggling with MYOB EXO Business, experiencing system errors, reporting issues, and migration problems that affected operational efficiency and pricing integration with their website.
Solution
Partnering with ABC Business Solutions, Proscitech’s MYOB EXO Business file was optimised, including report and form modifications. Later, Wage Easy Payroll & HR was implemented, fully integrated with MYOB EXO Business, eliminating double entry and streamlining payroll processes.
Results
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Fully functioning MYOB EXO Business, handling landed costs, receipts, and stock management.
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Payroll completed in half the previous time via Wage Easy.
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Improved reporting and integration with the company website.
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Customised system setup to suit business-specific workflows.
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Ongoing support ensures up-to-date tax rates and software upgrades.
Testimonial
“ABC Business Solutions fixed our system and made it work beautifully. We can now manage costs, margins, and stock efficiently, and payroll only takes half an hour. Their support is constant and reliable.” – Margaret Darley, Business Owner
5P GROUP
Central Coast, New South Wales
About the Company
Founded in 2001, 5P Group is a design and marketing retail business with offices across New South Wales, Victoria, and Queensland. The company specialises in marketing consulting and creative design, partnering with Pop Strategic to provide comprehensive solutions for their clients.
Challenge
5P Group’s previous software setup with MYOB EXO Business and other production tools was producing inaccurate data, and staff were struggling to use it effectively. The company required reliable support, ongoing training, and accurate management reporting to streamline operations and manage manufacturing and stock effectively.
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Solution
ABC Business Solutions introduced 5P Group to Ostendo, integrating it with MYOB EXO Business for seamless stock and jobs management. ABC also implemented Wage Easy Payroll and provided extensive training and support over six months, including on-site assistance and customised reporting.
Results
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Accurate data integration between MYOB EXO Business and Ostendo.
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Simplified stock and jobs management for the production team.
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Payroll streamlined with Wage Easy, easier for the accounts team to operate.
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Customised reports for cash flow, trading statements, and budgets.
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Remote management enabled for the business owner.
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Ongoing training and support, ensuring continued optimisation of systems and processes.
Testimonial
“ABC Business Solutions are more like business partners to us. They’ve backed us up, trained our team, and provided customised reports that give me accounting data at my fingertips. I can manage my business remotely, and the system has made a big difference.” – Jennifer Porter, Business Owner & Director
Future Directions
5P Group continues to work with ABC Business Solutions to automate labour-intensive processes such as quoting, further improve cash flow management, and drive operational efficiency across the business.
ACTIVE LEARNING CHILDCARE
Springvale, Victoria, Australia
About the Company:
Founded in 1993, Active Learning Childcare provides education and care services for young children, including before- and after-school programs and school holiday care. The organisation now operates two centres in Victoria, supporting families with quality childcare solutions.
Challenge:
With the expansion of their centres, payroll had become increasingly complex, involving multiple award rates, superannuation requirements, payroll taxes, and large staff numbers. Manual processes were prone to errors, and the company needed a reliable solution to manage payroll efficiently.
Solution:
ABC Business Solutions implemented Wage Easy Payroll & HR, fully customised for Active Learning Childcare’s requirements. Training and setup were conducted remotely, including timesheet configuration, staff structures, award rates, and superannuation compliance. Ongoing support and remote assistance ensured smooth adoption of the system.
Results:
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Streamlined payroll processing, now completed in seconds.
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Elimination of manual calculations for leave, course completions, and other adjustments.
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Compliance with Fair Work Australia built into the system.
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Flexibility to manage payroll for 42 staff, including complex award rates and frequent pay changes.
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End-of-year financial tasks simplified, with tax tables updated accurately.
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Admin staff freed to focus on other tasks while payroll is efficiently managed.
Testimonial:
“ABC Business Solutions are tremendous—very helpful and patient. Wage Easy has given me control over payroll and business processes. Admin can concentrate on administration, and I can manage wages quickly and accurately. I know everything is correct and compliant.” – Margaret Menzies, Accounts Manager, Active Learning Childcare
Future Directions:
Active Learning Childcare plans to continue expanding their Balmoral centre and intends to implement the Personnel HR module in the near future. ABC Business Solutions will remain their first point of call for software support and future enhancements.